# Crino FAQ knowledge base This file mirrors the public FAQ content in a compact machine-readable form. ## What is Crino used for? Section: Getting started Crino helps founders and operators find relevant investors, review investor profiles, study recent funding deals, and organize outreach in a built-in CRM. ## What is the best first step after signing up? Section: Getting started Start with Find investors, filter by geography, investor type, and investment focus, then open the strongest profiles and save the best matches into your CRM. ## What should I do if I cannot find a specific investor? Section: Getting started If an investor is missing, contact us with the investor name and any useful context. Our team can review the request and try to source the information. ## What investor information is available? Section: Investor data Investor profiles can include name, type, country, website, contact details when available, investment focus, related industries, deal history, lead roles, and co-investment signals. ## How can I search for investors? Section: Investor data You can search with filters such as country, industry, investor type, keyword, and whether the investor has investment activity data. Use narrow filters when you need a focused shortlist and broader filters when mapping a market. ## How do I get investor contact details? Section: Investor data Contact details are shown when they are available in our data. Availability depends on public sources, data coverage, and the level of access included in your membership. ## Is investor information always up to date? Section: Investor data We update the database regularly, but investor teams, websites, and contact details can change. Always verify critical details before outreach. ## Can I save investors for later? Section: CRM and outreach Yes. You can add investors to CRM boards, move them between columns as your outreach progresses, and keep your shortlist separate from the broader database. ## What can I track in the CRM? Section: CRM and outreach You can create boards and columns, add investors, keep notes, add target values, remove investors when they are no longer relevant, and open investor profiles directly from the board. ## How can I work with a large CRM board? Section: CRM and outreach CRM boards can be filtered by country, investor type, and industry. You can also sort saved investors manually, by value, or by recent investment activity. ## How do recommended investors on the dashboard work? Section: CRM and outreach Dashboard recommendations use your saved CRM context, such as countries and industries, and avoid investors already saved in your boards when possible. ## How can I use deal information in my research? Section: Deals and market activity Deal data shows which companies investors backed, at what stage, in which industries, and with what round size when the amount is known. This helps you judge whether an investor is relevant before pitching. ## What can I do in the Deals tab? Section: Deals and market activity The Deals tab lets you explore funding rounds, search by keyword, filter by round, amount, date, and industry category, and open linked investor profiles from relevant deals. ## What are Latest deals on the dashboard? Section: Deals and market activity Latest deals give you a quick view of recent market activity, including round, amount when available, company information, industries, and announcement date. ## Why do I see only a limited number of deals? Section: Deals and market activity Deal visibility depends on your membership. Free access is limited, while paid memberships unlock broader deal access and additional deal-related tools. ## What does AI Funding do? Section: AI Funding AI Funding reads your startup description, maps it to Crino industry categories, compares matching deals, ranks relevant investors, and summarizes practical market signals and next steps. ## What should I include in my AI Funding description? Section: AI Funding Include the problem, solution, stage, market, customer segment, traction, business model, geography, funding goal, and target raise range. Concrete inputs produce better matches. ## Why might AI Funding fail to find a match? Section: AI Funding A match can fail when the description is too vague, missing industry context, or outside the current Crino taxonomy. Add clearer market, customer, product, and funding details, then try again. ## Can I reopen a previous AI Funding analysis? Section: AI Funding Yes. The History button lets you open previous analyses without rerunning the assistant, so you can compare earlier fundraising scenarios. ## What is the difference between Free, Startup, and Professional memberships? Section: Plans and access Free membership provides basic access for initial research. Startup and Professional memberships unlock more investor and deal data, CRM capabilities, and advanced workflows. Professional is designed for users who need the broadest access to deal analysis and premium research tools. ## Which features require a paid membership? Section: Plans and access Some investor details, broader deal access, CRM actions, AI Funding, and advanced analysis features may require Startup or Professional membership depending on the tool. ## Where can I review pricing and plan changes? Section: Plans and access Use the Pricing page to compare plans. The Pricing Policy explains upgrades, downgrades, billing cycle changes, credits, and how plan changes are applied.