Question 1

What is Crino used for?

Accepted Answer

Crino helps founders and operators find relevant investors, review investor profiles, study recent funding deals, and organize outreach in a built-in CRM.

Question 2

What is the best first step after signing up?

Accepted Answer

Start with Find investors, filter by geography, investor type, and investment focus, then open the strongest profiles and save the best matches into your CRM.

Question 3

What should I do if I cannot find a specific investor?

Accepted Answer

If an investor is missing, contact us with the investor name and any useful context. Our team can review the request and try to source the information.

Question 4

What investor information is available?

Accepted Answer

Investor profiles can include name, type, country, website, contact details when available, investment focus, related industries, deal history, lead roles, and co-investment signals.

Question 5

How can I search for investors?

Accepted Answer

You can search with filters such as country, industry, investor type, keyword, and whether the investor has investment activity data. Use narrow filters when you need a focused shortlist and broader filters when mapping a market.

Question 6

How do I get investor contact details?

Accepted Answer

Contact details are shown when they are available in our data. Availability depends on public sources, data coverage, and the level of access included in your membership.

Question 7

Is investor information always up to date?

Accepted Answer

We update the database regularly, but investor teams, websites, and contact details can change. Always verify critical details before outreach.

Question 8

Can I save investors for later?

Accepted Answer

Yes. You can add investors to CRM boards, move them between columns as your outreach progresses, and keep your shortlist separate from the broader database.

Question 9

What can I track in the CRM?

Accepted Answer

You can create boards and columns, add investors, keep notes, add target values, remove investors when they are no longer relevant, and open investor profiles directly from the board.

Question 10

How can I work with a large CRM board?

Accepted Answer

CRM boards can be filtered by country, investor type, and industry. You can also sort saved investors manually, by value, or by recent investment activity.

Question 11

How do recommended investors on the dashboard work?

Accepted Answer

Dashboard recommendations use your saved CRM context, such as countries and industries, and avoid investors already saved in your boards when possible.

Question 12

How can I use deal information in my research?

Accepted Answer

Deal data shows which companies investors backed, at what stage, in which industries, and with what round size when the amount is known. This helps you judge whether an investor is relevant before pitching.

Question 13

What can I do in the Deals tab?

Accepted Answer

The Deals tab lets you explore funding rounds, search by keyword, filter by round, amount, date, and industry category, and open linked investor profiles from relevant deals.

Question 14

What are Latest deals on the dashboard?

Accepted Answer

Latest deals give you a quick view of recent market activity, including round, amount when available, company information, industries, and announcement date.

Question 15

Why do I see only a limited number of deals?

Accepted Answer

Deal visibility depends on your membership. Free access is limited, while paid memberships unlock broader deal access and additional deal-related tools.

Question 16

What does AI Funding do?

Accepted Answer

AI Funding reads your startup description, maps it to Crino industry categories, compares matching deals, ranks relevant investors, and summarizes practical market signals and next steps.

Question 17

What should I include in my AI Funding description?

Accepted Answer

Include the problem, solution, stage, market, customer segment, traction, business model, geography, funding goal, and target raise range. Concrete inputs produce better matches.

Question 18

Why might AI Funding fail to find a match?

Accepted Answer

A match can fail when the description is too vague, missing industry context, or outside the current Crino taxonomy. Add clearer market, customer, product, and funding details, then try again.

Question 19

Can I reopen a previous AI Funding analysis?

Accepted Answer

Yes. The History button lets you open previous analyses without rerunning the assistant, so you can compare earlier fundraising scenarios.

Question 20

What is the difference between Free, Startup, and Professional memberships?

Accepted Answer

Free membership provides basic access for initial research. Startup and Professional memberships unlock more investor and deal data, CRM capabilities, and advanced workflows. Professional is designed for users who need the broadest access to deal analysis and premium research tools.

Question 21

Which features require a paid membership?

Accepted Answer

Some investor details, broader deal access, CRM actions, AI Funding, and advanced analysis features may require Startup or Professional membership depending on the tool.

Question 22

Where can I review pricing and plan changes?

Accepted Answer

Use the Pricing page to compare plans. The Pricing Policy explains upgrades, downgrades, billing cycle changes, credits, and how plan changes are applied.

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